The third step of the Safe Conversation Process is empathy – getting in touch with the sender’s feelings. Empathy is the communication to another person that you hear and understand his or her feelings and that they make sense. It is really a guess at what they are feeling. I might say, “You seem angry”, […]
Coaching: Fundamentals of a Great Relationship
Today, we’ll focus on the key fundamentals of a great relationship and coaching which can help you achieve it. Last month I spoke of using the word coaching, rather than therapy, for what I do in the office. Therapy often has the negative connotation that there is something wrong with a person. Whereas, with coaching, […]