We have all heard the statement: It’s not what you say but how you say it, that is important and for sure that is true. The tone of voice or the loudness we use with our partner can make a difference. In this chapter, however, Helen is challenging us to explore how we talk to […]
Chapter 3 – Skills: The Safe Conversation Process
Coming up to Valentine’s Day – the tools are available in today’s world to have the relationship of your dreams. So far we have seen the importance of safety. Your old reptilian brain has a 500 million-year track record, you are not going to change it. If you don’t feel safe you will protect yourself. […]
Chapter 10: Safe Conversations at Work
The last chapter in this book section deals with using safe conversations at work. Safe Conversations Process in the Workplace The authors explain: “Many businesses recognize that healthy relationships and a sense of safety in employee communications are critical to success. Yet most businesses don’t know how to achieve this.” (p. 189) They conclude: “By […]
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